Terms and Conditions

1. Introduction

Cyber Services is an independent educational and informational website that provides step-by-step tutorials on how to do things online in Kenya.

We are not affiliated with, owned by, operated by, or officially connected to the Kenya Revenue Authority (KRA) or any Government Agency in Kenya unless explicitly stated otherwise.

These Terms and Conditions govern your access to and use of the Cyber Services website and its content. By accessing or using this website, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

2. Nature of This Website

Cyber Services is an independent educational and informational website that publishes step-by-step tutorials designed to help users understand and navigate various online services and procedures in Kenya.

All content published on this website is intended primarily for educational and informational purposes.

We are not:

• A government agency
• A tax authority
• An official government website
• An official service provider
• A legal, financial or tax advisory firm

References to organisations, government agencies, companies, websites or online platforms are provided for educational, informational and user-guidance purposes.

3. Definitions

For clarity, the following definitions apply throughout these Terms and Conditions:

“Website” refers to Cyber Services, including its pages, articles, tutorials and other published content.

“We”, “Us” or “Our” refers to Cyber Services.

“User” or “You” refers to any person who accesses or uses the Website.

“Content” includes tutorials, articles, guides, text, images, screenshots, videos and other informational materials published on the Website.

4. Use of Content

All content published on Cyber Services is provided for educational, informational and personal use.

You are permitted to:

• Read and access our content for personal and informational purposes.
• Share links to our pages for legitimate educational and informational purposes.
• Refer others to our tutorials by sharing the relevant page links.

You are not permitted to:

• Copy or republish our original content without permission.
• Reproduce our tutorials for commercial purposes without permission.
• Modify, reproduce or redistribute our content as your own.
• Remove copyright notices or other ownership information.
• Use automated tools to scrape, extract or systematically collect website content without our permission.

Unless otherwise stated, original content published by Cyber Services remains the intellectual property of Cyber Services or its respective rights holder.

5. Educational Purpose and Information Accuracy

The tutorials published on Cyber Services are created to help users understand online procedures in a simple and practical manner.

However, online services and digital platforms may change from time to time. As a result:

• Online systems may change without prior notice.
• Website interfaces may be redesigned.
• Steps and procedures may change.
• Requirements may be updated.
• Information may become outdated.
• Third-party websites may operate differently from the information described in our tutorials.

While we make reasonable efforts to provide useful and accurate information, we do not guarantee that all content will always be complete, current, accurate or error-free.

Users should verify important or time-sensitive information directly with the relevant official organisation or service provider before taking action.

6. No Professional or Official Services

Cyber Services does not represent itself as a government agency or official government service provider.

Unless explicitly stated otherwise, we do not provide:

• Official government services
• KRA services
• Tax consultancy
• Legal advice
• Financial advisory services
• Professional advisory services
• Government assistance

Our tutorials are provided strictly for educational and informational purposes and should not be interpreted as professional, legal, financial, tax or official government advice.

Where users require professional or official assistance, they should contact the relevant qualified professional, government agency or official service provider.

7. User Responsibilities

By using Cyber Services, you agree to use the Website responsibly, lawfully and in accordance with these Terms and Conditions.

You agree not to:

• Use the Website for unlawful purposes.
• Attempt to disrupt or interfere with the functionality or security of the Website.
• Misuse or deliberately misrepresent information obtained from the Website.
• Attempt to gain unauthorised access to any part of the Website or its systems.
• Introduce malicious software, harmful code or other materials that may affect the Website or its users.
• Use the Website in a manner that may damage, disable or impair its operation.

You are responsible for how you use information obtained from the Website.

8. External Links

Cyber Services may contain links to third-party websites, including official government websites, service providers and other external resources.

These links may be provided for reference, convenience, educational or informational purposes.

We do not control or guarantee:

• The availability of external websites.
• The accuracy or completeness of information published on external websites.
• The content of external websites.
• The privacy policies of third parties.
• The security or operational practices of third-party websites.

Accessing external websites is at your own risk. Users should review the applicable terms, privacy policies and other conditions of any third-party website they visit.

9. Advertising and Third-Party Content

Cyber Services may display advertisements, sponsored content or other promotional materials provided by third parties.

The presence of an advertisement or promotional material on the Website does not necessarily constitute an endorsement, recommendation or guarantee by Cyber Services.

We do not control:

• The products or services promoted by third-party advertisers.
• The content of third-party advertisements.
• The policies or practices of advertisers.
• Transactions or interactions between users and third-party advertisers.

Users should conduct their own assessment before purchasing products or services from third parties.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Cyber Services shall not be liable for any loss, damage or inconvenience arising directly or indirectly from:

• The use or misuse of information published on the Website.
• Reliance on tutorials, guides or other Website content.
• Errors, omissions or inaccuracies in Website content.
• Changes to third-party systems or online services.
• Website downtime, interruptions or technical errors.
• Access to or use of external websites.
• Interactions or transactions with third-party service providers or advertisers.

You acknowledge that your use of the Website and reliance on its content is undertaken at your own risk.

11. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Cyber Services makes no warranties or representations regarding:

• The accuracy of information.
• The reliability of content.
• The completeness of information.
• The availability of the Website.
• The suitability of content for a particular purpose.
• The continued availability or functionality of third-party services.

Nothing published on Cyber Services should be interpreted as legal, financial, tax, professional or official government advice.

12. Intellectual Property Rights

Unless otherwise stated, original content published on Cyber Services, including tutorials, articles, text, images, screenshots, videos, website structure and branding, belongs to Cyber Services or the applicable rights holder.

Unauthorised copying, reproduction, republication, modification or redistribution of original content is prohibited.

If you wish to reproduce or use our original content beyond the permitted uses described in these Terms, you should obtain permission from us beforehand.

13. Changes to These Terms and Conditions

We reserve the right to update, modify or revise these Terms and Conditions at any time.

When changes are made, the updated version will be published on this page together with an updated “Last Updated” date.

Your continued use of the Website after changes have been published constitutes your acceptance of the revised Terms and Conditions.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.

Any matters relating to these Terms and your use of the Website shall be subject to the applicable laws and jurisdiction of Kenya.

15. Contact Information

If you have questions, concerns or enquiries regarding these Terms and Conditions, you may contact Cyber Services through the official contact channels provided on the Website.

We welcome legitimate enquiries regarding our content, website policies and use of our materials.

Last Updated: 15th August, 2026